TY  - BOOK
AU  - FJERMESTAD AND ROMANO
TI  - ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT
T2  - P12708
SN  - 9788120329942
U1  -  658.812 FJE 
PY  - 2009///
CY  - India
PB  - PHI
KW  - Electrical and Electronics Engineering
N1  - TRICHY BOOK HOUSE
ER  -