TY  - BOOK
AU  - MANNERING
TI  - DEALING WITH DIFFICULT PEOPLE
T2  - P8092
SN  - 9780340946510
U1  -  & 658.4095 MAN 
PY  - 2008///
CY  - India
PB  - HODDER
KW  - GENERAL
N1  - BOOK N ALL
ER  -